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Frequently Asked Questions

 *Updates to come reflecting move to North Torrey Pines Living Learning Neighborhood (NTPLLN)

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Addresses and Mailboxes

  • How do I know what my address is? How do I get mail and packages sent to campus?

    • Your campus address is:
      • Your Name
        9450 Gilman Dr. # _ _ _ _ _ (mailbox #)
        La Jolla, Ca 92092- _ _ _ _ (Last four numbers of mailbox)
    • Your mailbox number can be found on your QwikPass, which is accessible at the beginning of September on the Room Assignment website. If you have forgotten the number that was on your QwikPass, go to the Hospitality Information (Hi) Desk with your ID located in the Tapestry building next to the resident mailroom and Campus Shuttle stop on the south east corner (main doors facing Scholars drive) and their team will be able to look it up for you.
    • When mailing items, please put the address as shown. If you receive a package, you will be notified by email.  The email will indicate where to pick up your package.

  • I know my mailbox number, but how do I get my combination?

    • The Hospitality Information ("Hi") Office is your best resource and their team would be able to best assist you. You can call them (858-246-4634) or reach them by email (hospitalityinformation@ucsd.edu).  

  • I have my combo, but I can't open my mailbox! What can I do?

    • First, make sure you are following the instructions to open it as directed on the combo card. 
      1. Spin the dial a few times to the LEFT to clear the combo and STOP at the first number of the combination.
      2. Turning back to the RIGHT, pass the second number once, then stop on the number the second time
      3. Go LEFT, straight to the third number.
      4. Turn RIGHT and pull to open.
    • If it still doesn't open,you will need to submit a Fix-It Request. 
    • Repairs typically take a week to complete. 

Lock Outs

  • What happens if I get locked out?

    • If you get locked out between 8A to 4:30P, please call the Hospitality Information "Hi" Office for further assistance. Please find their contact information here: (858-246-4634).
    • If you get locked out and the Hospitality Information "Hi" Office is closed, call the UC Police Department at 858-534-4357 (HELP). 
    • Residents’ student accounts will be charged a $25 fee for each request to cover the cost of dispatching staff and for the administrative cost associated with the service. There is no grace period, appeal process, or fee waiving exception to after-hours requests.

  • I've lost my key/ID! What do I do now?

    • Please call the Hospitality Information "Hi" Office for futher assistance. Please find their contact information here: (858-246-4634).
      • For bedroom keys, you may be given your courtesy key as a replacement and your student account will be billed $10. This means that until we get a replacement for the courtesy cabinet, you will not have an extra key in case if you get locked out. Please be extra careful during the two weeks after losing your key and let your roommates know also.
      • For lost ID, you will need to get in touch with Student Services.  

Maintenance and Custodial

  • My lightbulb is out! The sink is dripping! Our window screen is torn! I need...

    • For repairs or supply needs, please click on the "Fix It" button on the right panel of this webpage.  If it is an emergency maintenance situation (e.g., flooding), call HDH Customer Service immediately at 858-534-2600 and put in a work order. Requests are addressed in priority order. Please refer to the Maintenance website for further information on the services provided.

  • What services does Custodial provide?

    • Custodial Services will vacuum the common ares, clean the bathrooms, restock toilet paper, and clean the laundry rooms. Additionally, they will wipe down and sweep the kitchen in the apartments. It is the student's responsibility to empty the trash and recycling.
    • Please refer to the Housekeeping information on the Housing*Dining*Hospitality website for more detailed information.

Packages

Hospitality Information ("Hi") is a new operation launching in the Sixth College residential community to provide various services including support for mail and packages. The "Hi" Office is conveniently located in the Tapestry building next to the resident mailroom and Campus Shuttle stop on the south east corner (main doors facing Scholars drive). This location will serve as your main package pick-up location. Hospitality Information will be open 7 days a week: Monday-Friday, 8A-4:30P and Saturday-Sunday, 11A-3P.   

  • I'm having something shipped to me. What address do I use and what packages come to the office?

    • Address Form:
      • Your Name
        9450 Gilman Dr. # _ _ _ _ _ (mailbox #)
        La Jolla, Ca 92092- _ _ _ _ (Last four numbers of mailbox)

  • How will I be notified that my package has arrived?

    • You will be notified via email. If you have not received an email to your UCSD email address, then the Hospitality Information (Hi) Desk Parcel Center does not have your package. The Hospitality Information (Hi) Desk is a new operation launching in the Sixth College residential community to provide various services including support for mail and packages.  

  • What about normal mail, like letters and postcards?

    • Normal mail is sorted and delivered to your mailbox every weekday by 4p. Please check your mailbox daily. Please note, Mail Services does not resume distributing mail until after classes start for Fall Quarter instruction.

  • Can I send a package from the Hospitality Information "Hi" Office?

    • You may reject a package or return to sender, but the Hospitality Information ("Hi") Office does not ship packages. 

Pest Management and Control

  • If you find gnats, roaches, fleas, ants, silverfish, spiders, bees, or other pests in your room, please follow the instructions on the Environment, Health, & Safety website for Pest Control.
  • If you have repeated ant invasions or have problems with mice or rats, and would like a routine check up of your room or suite, please fill out and submit a Pest Control Request form.

Posting Policy

 *Updates to come reflecting move to North Torrey Pines Living Learning Neighborhood (NTPLLN)

 

Sixth College's regulations regarding posting on campus.

(Revised 8/15/2006)

Sixth College recognizes that the effective promotion of Sixth College and UCSD activities and events is an important aspect of building community and, thereby, enriching the undergraduate experience. Additionally, the College strives to provide an educational environment that is aesthetically pleasing. Lastly, the college encourages groups and individuals to consider the impact that their promotional materials may have on the quality of the educational environment for others and strongly encourages that those who post to become familiar with the ideals expressed in the  UCSD Principles of Community.

General guidelines

Posting in the Sixth College facilities must be in compliance with the  UCSD Policy on the Distribution, Posting, and Exhibiting of Non-Commercial Literature on University Property. All materials posted in public areas must be approved by Sixth College. Materials posted in public areas in the residential facilities require approval of the Resident Dean (or his/ her designee). Materials posted in other public areas within Sixth College require approval of the Dean of Student Affairs (or his/ her designee). Materials are considered approved when they have been stamped as such by the appropriate Sixth College official.

Posting requirements

  • Posting is permitted only by registered Sixth College and UCSD student organizations and University units.
  • Publicity materials  must contain information about the sponsoring organization(s) as well as the date, time, and location of the event.
  • Postings must be removed within 24 hours following the publicized event. (Any tape, pins and/or staples used to post must also be removed.) Sixth College reserves the right to remove any posted materials that have been posted for more than one week. Additionally, the College reserves the right to remove posted materials at the end of the academic quarter and Summer Session.
  • Postings must conform to the size requirements detailed below.
  • Only one posting of any kind is permitted in any posting location. Posting is permitted on a  first-come, first-served basis, and existing postings may not be removed or covered by new ones.
  • Only "safe release" painters' tape (aka "blue tape") may be used to post flyers and posters. Other tapes will damage the surfaces of walls and buildings. Flyers posted on bulletin boards may be attached with staples, pushpins, or blue tape. A role of blue tape must be presented prior to getting publicity approved.
Types of postings

  • Flyers must not be larger than 11" x 17" in size.
  • Posters must not be larger than 3' x 3' in size.
  • Banners must not be larger than 10' x 3' in size.
  • Chalking is not permitted at Sixth College or UCSD.

NOTE: Posting is not permitted on windows, doors, sidewalks, floors, banisters, railings, stairs, or walls of any residential facility.

Posting locations:

Location Permitted postings Approval required by
Open bulletin boards in  exterior locations on the second floor of Pepper Canyon Hall Flyers Dean of Student Affairs
South-facing railing on second floor of  exterior of Pepper Canyon Hall Posters and banners Dean of Student Affairs
South-facing railing on second floor of  interior of Pepper Canyon Hall courtyard Posters and banners Dean of Student Affairs
Sixth College Commuter Center bulletin board Flyers Dean of Student Affairs
Digital Playroom bulletin board in Pepper Canyon Hall Flyers Dean of Student Affairs
North-facing wall of Gilman Parking Structure, behind bicycle racks Posters and banners Dean of Student Affairs
West side of kiosk located on north side of Gilman Parking Structure Flyers Dean of Student Affairs
Resident Advisor-maintained bulletin boards  inside of the residential facilities. 20 flyers should be provided to the main Residential Life Office; RAs will post these flyers at their discretion. Flyers Resident Dean
Residence Hall  Quad Laundry Room bulletin board Flyers Resident Dean
Dogg House bulletin board above mailboxes Flyers Resident Dean
Residence Hall Quad kiosk, located at southwest corner of the Dogg House Flyers Resident Dean
Sixth College Apartments laundry rooms bulletin boards Flyers Resident Dean
Bulletin board located on rear side of The Lodge Flyers Resident Dean
Poster clips located on front side of The Lodge Posters Resident Dean
Poster clips located on front side of main Residential Life Office, Sixth College Apartments area Posters Resident Dean
Posting policy violations:

Failure to adhere to this posting policy may result in any or all of the following actions:

  • Removal and disposal of postings
  • Violations by UCSD student organizations or individuals reported to the Office of Student Conduct
  • Suspension of posting privileges for a defined period of time
Other posting policies and guidelines:

Room Changes and Waitlists

Changing rooms should be seen as the last alternative when disagreements or differences in lifestyles or values arise between roommates. Most differences can be worked out if roommates communicate openly with each other. Resident Assistants have been trained in mediation and will be happy to help students work out their differences. The Director of Residence Life and Assistant Directors of Residence Life are also available to help resolve roommate issues.

Should you desire a room switch, please utilize the Housing Portal to be placed on the Room Change Interest List once it's available. Depending on the housing demand, you may be placed on a waitlist for your preference. Please note, any changes to room assignments is based on availability. Submitting a room change request does not guarantee that you will be offered a room change.

Room Reservation

Beginning Fall'20 Quarter, the Sixth College Residence Life Office will no longer receive requests for reserving space in our residential area as part of the North Torrey Pines Living-Learning Neighborhood (NTPLLN). Hospitality Information (Hi) is a new operation launching in the Sixth College residenital community to provide various services including space and event assistance. The "Hi" Office is conveniently located in the Tapestry building next to the resident mailroom and Campus Shuttle stop on the sotuh east corner (main doors facing Scholars drive). This location will be open 7 days a week: Monday-Friday, 8A-4:30P and Saturday-Sunday, 11A-3P. We ask and appreciate your patience as we update the information provided regarding how to submit a reservation request for our area.

 

Residence Life Office
sixthrlstaff@ucsd.edu
(858) 822-5268

Office Hours
Monday - Friday
8A-5P
Saturday & Sunday
CLOSED

UC San Diego Campus Map

Hospitality Information (HI)
hospitalityinformation@ucsd.edu
(858) 246-4634

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